FAQ for Myanmar Players
p61 Frequently Asked Questions
This page covers frequently asked questions about deposits, withdrawals, KYC verification, and how to play on mobile.
Whether you are new to p61 or have been playing for a while, you can find answers here about how to deposit, withdrawal times, how to verify your account, how to play smoothly on mobile, and how to claim your bonus. If you cannot find the answer to your question, you can ask us directly via our 24/7 Myanmar language Live Chat.
Baccarat and Table Games
Dragon Tiger is a simple card game where you bet on which side — Dragon or Tiger — will receive the higher card. One card is dealt to each side, and the side with the higher card wins. Rounds are fast, making it a good fit for players who like quick decisions. You can play with a live dealer at p61. If both cards are equal (Tie), a Tie bet pays out at higher odds.
The minimum and maximum bet amounts for live table games at p61 Casino vary by game and time of play. Generally, the limits are set in local currency to suit a range of players. Check the bet limits displayed clearly on the game table before you start. For more details, you can ask via Live Chat 24/7.
In Roulette, a large wheel numbered 0 to 36 is spun and you bet on which number the small ball will land on. You can bet on a specific number exactly, or choose from options like red/black, odd/even, or a dozen. If you want higher payouts, pick a specific number; if you want better chances of winning, go with a broader range.
Yes. You can access p61's Live Casino directly through a browser on both Android and iOS devices. Use Wi-Fi or a 4G/5G connection for a smooth live dealer feed and video stream. The mobile experience is on par with desktop — clear visuals and no significant lag.
In Baccarat, there are two sides — Player and Banker — and you simply choose which side will have a total closer to 9. When a hand's value exceeds 10, only the last digit counts, so it's straightforward once you understand the numbers. Betting on Banker is a classic strategy that experienced players often recommend for its slightly higher average win rate. At p61, you can enjoy live Baccarat tables with live dealers.
Documents and Verification
p61 accepts a Myanmar National Registration Card (NRC) or Passport for account verification. The document photo must be clear and show your full name, date of birth, and ID number. You can submit a photo taken with your mobile camera or a PDF file.
p61 is protected by SSL encryption and does not sell or share your personal information with any third party. Documents submitted for KYC purposes are stored in accordance with our privacy policy and deleted after the specified retention period. For more details, read our Privacy Policy.
Verification protects players themselves from fraud and unauthorized activity. It confirms that your identity and funds are legitimate, and it also helps make withdrawals faster and smoother. KYC is also carried out to uphold responsible gaming and the 21+ age restriction.
When withdrawing from p61, the registered name on the KBZPay, Wave Money, AYA Pay, or CB Pay account you are sending to must match the name on your p61 account. This rule is in place to prevent funds from being sent to a third party's account, keeping your money under your own control.
At p61, KYC is typically required when a player wants to make their first withdrawal, or when account activity needs to be reviewed. Some players may be asked to verify before they start playing. Those who complete the process in advance tend to find withdrawals go through faster.
Deposit
Payments can take around 15 minutes due to occasional connection delays. If your deposit hasn't arrived after 15 minutes, contact p61's Live Chat with your Transaction Reference number (available via phone SMS or your bank app). Support is open 24/7 and can help at any time.
Log in to your p61 account, go to the deposit section, and select KBZPay. Transfer your preferred amount (minimum 10,000 Ks) to the KBZPay number shown, note the Transaction ID, and enter it in the p61 deposit form. Transfers must be made from an account registered under your own name for the deposit to go through smoothly.
Yes. Wave Money is one of the supported payment methods at p61. Go to the deposit section, select Wave Money, transfer the amount to the Wave Money number shown via the Wave app, and enter the reference. You can also pay through Wave Money's Agent Network, though players report that transfers via the app tend to be faster.
The minimum deposit at p61 via KBZPay, Wave Money, AYA Pay, or CB Pay is 10,000 Ks. There is no difference by payment method — you can start playing from 10,000 Ks regardless of which method you use.
Devices and Usage
Yes. Open p61.mom in your mobile browser (Chrome or Safari), then tap "Add to Home Screen" from the browser menu. This creates an icon on your home screen just like an app, so you can go straight to the site next time without having to remember the address. No download from an App Store is needed.
If your connection drops, you won't be able to continue playing on your end, but the server records the state of the game, so when you reconnect you can pick up from where it stopped. For slots and table games, if a spin was already completed, the result is saved on the server. If you believe you've lost funds due to a disconnection, contact Live Chat to have it checked.
You can play p61 on Android phones, iPhones (iOS), tablets, and desktop or laptop computers. No separate app download is needed — just open p61.mom in any standard browser (Chrome, Firefox, Safari, Edge). Players report smooth performance even on older operating system versions.
p61 uses responsive design, so the mobile browser experience is just as full-featured as on desktop. All games — including slots, live casino, and baccarat — play well on a phone, with a layout designed for touchscreens so you can play comfortably without any awkward tapping.
Clear your browser cache and cookies, then try again. In Chrome, go to Settings > Privacy and Security > Clear Browsing Data, check Cache Images and Files, and clear. In Safari, go to Settings > Safari > Clear History and Website Data. If pages are still slow after clearing the cache, contact p61 Live Chat.
Withdrawal Questions
Yes. p61's withdrawal service is open 24 hours a day, 7 days a week. Whether you withdraw late at night or on a public holiday, funds normally arrive to your KBZPay, Wave Money, AYA Pay, or CB Pay account within 30 minutes to 3 hours. There are no restricted hours.
Yes. When withdrawing from p61, funds are sent only to a KBZPay, Wave Money, AYA Pay, or CB Pay account that matches the registered name on your p61 account. Transfers to a friend's, family member's, or any other person's account will not be made, and withdrawals may be suspended if this rule is breached.
To withdraw winnings from the p61 150% welcome bonus, you must first meet the wagering requirement. For example, if you deposit 20,000 Ks you receive a 30,000 Ks bonus, and you must wager 30,000 Ks × 25 = 750,000 Ks before withdrawing. Once the wagering requirement is met, go to the withdrawal section, enter the amount you want to withdraw along with your mobile wallet details, and submit your request. The minimum withdrawal amount is 10,000 Ks.
Withdrawals from p61 are normally processed within 30 minutes to 3 hours. KBZPay, Wave Money, AYA Pay, and CB Pay should all arrive within that timeframe. Players report that KYC-verified accounts tend to be processed faster.
If your withdrawal has not been processed after 3 hours, note your Withdrawal Request ID and contact p61 via Live Chat. Our support team is available 24/7 in Myanmar language and will resolve it promptly based on the details you provide. You can also reach us by email at [email protected].
Still can't find your answer?
We can help with any question via our 24/7 Myanmar language Live Chat or by email. You can email us at [email protected] or log in to p61 and open Live Chat.
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